Terms & Conditions

Welcome to the online Accommodation Reservation System of Prasanthi Nilayam. Kindly go through the following terms and conditions that one needs to strictly abide by for making use of this system and booking a room to stay in Prasanthi Nilayam. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sri Sathya Sai Central Trust’s relationship with you in relation to this website.

The term 'us' or 'we' refers to the owner of the website – Sri Sathya Sai Central Trust.. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Sri Sathya Sai Central Trust’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"

The information that is being provided at the time of registering to the web site / booking should be accurate.

It is mandatory for the devotees to strictly adhere to the code of conduct of Prasanthi Nilayam Ashram during their stay. The Trust reserves right to cancel/modify user bookings in case any violation of discipline is observed.

The lead member who is making a reservation should be present at the specified check-in time to the room, with all the necessary documents, without which the reservation stands cancelled. The booked room will not be provided to any other person carrying the acknowledgement. The photo of the lead member uploaded during the registration must be proper, failing which the reservation stands cancelled.

The online room reservation facility is currently being extended only to families or groups of related members as defined in the website during reservation. Any discrepancy found during check in may lead to cancellation of the reservation.The term 'accompanying member' refers to the persons who will be accompanying you, the lead booking user, during check-in. Currently, accommodation is allowed only for family members and the list of family relationships that are allowed as accompanying members are displayed to the user prior to booking. Visitors stated as accompanying members during booking should be the same as those during check-in. Any violation of this will lead to cancellation of your booking and refunds will not be entertained in such cases. We do not allow single person to book or check-in. If you have booked stating another person as accompanying member, but arrive alone, you will not be allowed to check-in.

The duration of online reservation, at present, is for a period of 2 days only. Any extension of stay may be provided in a different room subject to availability in Prasanthi Nilayam.

If there is any misinformation provided by the users, leading to non-compliance of statutory requirements by the Trust, the user is responsible for such misinformation.

USERNAME AND PASSWORD: You are responsible for the security and all use of the Portal made using your username and password. If you believe there has been a breach of security of your username and password, such as theft or unauthorized use, you are liable to take all reasonable steps so as to set right or fix the breach.

Any repeated actions by the user that indicate an abuse of the portal's features will lead to disabling of the user-id and inability to register again.

Termination: We reserve the right in our sole discretion to terminate or restrict your use of the Portal, for any or no reason, and without notice, obligation or liability to you or any other person.

Sri Sathya Sai Central Trust reserves rights to change any of the terms and conditions mentioned above without prior notice.

All emblems, logos and service marks used on the Portal belongs to Sri Sathya Sai Centrla Trust. They may not be used without our prior express written permission.

You may only use this facility to make legitimate bookings / reservations i.e., you may not use this facility to book facilities for the purpose of commercial resale and profit. Without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited. Any repeated actions by the user that indicate an abuse of the portal's usage will lead to disabling of the user-id and inability to register again.

Photography inside the ashram is strictly prohibited.

Cancellation / Refund policy:

There is no cancellation / refunds facility at the moment. No money shall be refunded in the event of not honoring the reservation for any reasons whatsoever. Rescheduling shall not be done in any case after confirmation.